When I was studying in the 1990s, the concept of quality circles appeared to be all the rage. A group of people getting together to tackle quality issues that were
Nothing kills a continuous improvement conversation like stating all the reasons why something won't work. This has to happen though. You need to have this as part of a balanced view. However... ...if
The 'wave a magic wand' question is a great question to use from time to time. As 2024 draws to a close, I thought it would be useful to share some
Over the years I have many conversations with clients (and their team members) about how they don't feel like they are winning with their continuous improvement programme. It's understandable. Navigating
Many businesses that I speak to are interested in developing KPIs (Key Performance Indicators) for their continuous improvement programmes. I've found that there are no right or wrong answers to
This article aims to demystify continuous improvement processes. What they are, what they aren't and how you can use them effectively. What they are A continuous improvement process is simply a series
Whilst there are many interesting continuous improvement (CI) approaches, it is true that you can go a long way with the basics. Being fantastic at the basic processes in your
Data can make all the difference with continuous improvement. There are a lot of times when gut feelings are the right way to go but continuous improvement from data takes
Many times I see perfectly good improvement projects cancelled due to the plan going off track from the vision. Consider the outset of the project: The vision for the improvement looks great.
Sometimes, trying to find inspiration for continuous improvement projects can be difficult. Many businesses use a list of things that are missing, or are problems, as a way to direct improvement
