Continuous improvement is not a luxury.
Continuous improvement helps to:
- Improve customer experience.
- Raise profitability.
- Create better products, services and processes.
- Engage employees.
- Increases the chance of evolving your business for the long term.
So, why do so many people and organisations not spend the time they could (and should?) on continuous improvement?
Time, focus, motivation?
Whatever the answer, we can adopt a simple strategy to push us in the right direction.
Five minutes at the start of the working day. That’s it.
There are many strategies, but if you are struggling to look and feel like a business that embraces continuous improvement then this is as good as any.