What does a good improvement meeting look like?
If you have read any of my books, you'll know that I like the phrase "what does good look like?". You can apply it lots of things. For example, the other day
CI success – a matter of time?
An interesting metric, that helps with continuous improvement, is time. How much time is spent working on continuous improvement (CI) in your organisation? That's it. Simple. You have a day job Most likely this
If you want CI results, get specific
I meet many organisations that have vague continuous improvement goals. They want to get better. They want to improve. They want to increase their productivity. By how much? What area of the business? What team? When do
The criticality of continuous improvement
Continuous improvement is not a luxury. Continuous improvement helps to: Improve customer experience. Raise profitability. Create better products, services and processes. Engage employees. Increases the chance of evolving your business for the long term. So, why do